Products and Services Offered by Hotel Industry

Major Products and Services offered by Hotel industry are as following. Each of them have variants and a combination is used to offer value to travelers of different kind –

  1. Accommodation
  2. Food & Beverages
  3. Banquets
  4. Amenities like Swimming Pool, Club House, Gaming and so on.
  5. Loyalty Programs
Other Intangible Factors such as Experience, Behavior, Hospitality services and so on, determine the ultimate value created for different kinds of travelers.

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Trends in Hotel Industry in India

Major Trends that exist in QSR Industry-
1. Increase in the share of Organized Players post COVID19.
2. Increasing Participation from Online Travel Agents and Increase in Commissions charged by them.
3. Asset Light model gaining market share with Management and Franchised Contracts
4. Disruptive Models – Oyo, AirBnB, Hostels, Coliving gaining market share.


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